SAP S/4HANA OTC Prozessmanager (m/w/d)

Firma vertraulich, über SAPPLIER · München

ProjektleitungSAP S/4HANAProzessmanagementO2C / OTC (Order to cash)

Für ein renommiertes Unternehmen suchen wir derzeit einen SAP S/4HANA OTC Prozessmanager (m/w/d):

Ihre Aufgaben

Lead the global OTC value stream strategy, governance, and process standardization across regions within the division in collaboration with other OpCos.
Partner across Sales Operations, Salesforce Team, Supply Chain, Finance, Digital, Enterprise Architecture, and Cross-OpCo SAP teams to align global OTC processes, business capabilities, and SAP S/4HANA solutions.
Define and enable scalable future-state OTC processes supporting growth, operational excellence, and customer experience.
Drive end-to-end OTC capabilities including customer onboarding, order management, fulfillment, billing, customer service, and commercial integrations.
Provide leadership for SAP S/4HANA OTC design, deployment, testing, and continuous improvement initiatives.
Lead OTC stabilization activities during implementation, Go-Live, and Hypercare phases, including issue escalation, cross-functional coordination, and transition to support organizations.
Monitor operational KPIs and identify opportunities for process optimization, automation, and simplification.
Coach business process specialists and support organizational readiness, adoption, and continuous improvement initiatives.

Bachelor’s degree in Business, Information Systems, Supply Chain, Finance, or related field OR equivalent work experience in lieu of a degree.
Minimum of 10 years of experience in OTC, Sales Operations, ERP transformation, or related business process leadership roles.
Minimum of 5 years of SAP S/4HANA OTC processes and integration with Finance, Supply Chain, CRM, and related systems.
Experience leading global process standardization, SAP implementations, or business transformation initiatives.
Proven ability to influence cross-functional stakeholders and lead in complex global environments.
Strong business process analysis, problem-solving, and communication skills.
Ability to travel up to 10% domestically and internationally.
Desired: experience serving as a Global Process Owner, Value Stream Lead, or Business Transformation Lead.
Desired: experience with SAP S/4HANA Go-Live, Hypercare, and AMS transition models.
Desired: familiarity with SAP best practices, Agile/Lean methodologies, and process automation initiatives.
Desired: experience in manufacturing or complex global supply chain environments.
Desired: SAP certification and/or MBA preferred.

Hybrid work arrangement in the country from which the Associate is employed (eligibility is dependent on the responsibilities of the role and business needs).
Comprehensive and competitive total rewards program.
Benefits that offer choice and flexibility and promote overall well-being.
Distinctive Associate Stock Ownership Plan in each country.
Potential opportunities for “profit-sharing”.